Terms of service

Terms of Service

OVERVIEW This website is operated by SHOPIFY. Throughout the site, the terms “we”, “us” and “our” refer to [HEALTH MATE]. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions.

1. Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your province of residence. You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

2. Accuracy of Information

While we strive for perfection, we are not responsible if information made available on this site is not accurate, complete, or current. Any reliance on the material on this site is at your own risk. We reserve the right to modify the contents of this site at any time.

3. Modifications to Prices and Services

  • Price Fluctuations: Due to market volatility, prices for our products are subject to change without notice.

  • Cancellations: We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

4. Products and Services

Certain products or services may be available exclusively online through the website. These products may have limited quantities and are subject to return or exchange only according to our Return Policy. We have made every effort to display as accurately as possible the colors and images of our products; however, we cannot guarantee that your computer monitor's display of any color will be accurate.

5. Accuracy of Billing and Account Information

For customers in Pakistan using Cash on Delivery (COD), you agree to provide current, complete, and accurate purchase and account information.

  • Order Verification: We reserve the right to refuse any order you place. We may, in our sole discretion, limit or cancel quantities purchased per person or per order.

  • Verification Calls: For COD orders, we may contact you via phone or WhatsApp to verify the order. Unverified orders may be canceled.

6. Third-Party Links

Certain content, products, and services available via our Service may include materials from third parties. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites.

7. User Comments and Feedback

If you send certain specific submissions (for example contest entries) or creative ideas, suggestions, proposals, or other materials, you agree that we may, at any time, without restriction, edit, copy, publish, and distribute them in any medium.

8. Prohibited Uses

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content:

 

  1. For any unlawful purpose.

     

  2. To solicit others to perform or participate in any unlawful acts.

     

  3. To infringe upon or violate our intellectual property rights.

     

  4. To harass, abuse, insult, harm, defame, or intimidate based on gender, religion, ethnicity, race, age, or disability.

9. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Pakistan.

10. Contact Information

Questions about the Terms of Service should be sent to us at: Email: [Your Email Address]

Phone/WhatsApp: [03334823937]

Address: [907.M BLOCK JOHAR TOWN LAHORE]

Key Reminders for Shopify Pakistan:

  • Order Confirmation: Since fake orders are common in Pakistan, it is highly recommended to add a clause stating that "An order is only considered confirmed after a telephonic or WhatsApp verification."

  • Currency: Mention that all transactions are processed in PKR (Pakistani Rupees) unless otherwise stated.

  • Delivery Timelines: Given the logistics situation in Pakistan (especially in remote areas), add a disclaimer that delivery dates are estimates and can be affected by strikes, weather, or public holidays.